Contact us

Customer Service: 0333 150 1699

9-6 Monday to Thursday
9-5 Friday

Sales and Renewals:
12-8 Monday
11-7 Tuesday
12-8 Wednesday
11-7 Thursday
10-6 Friday

Erskine House, North Avenue, Clydebank, Scotland, G81 2DR

Email for Customer Service queries for Sales queries

We pride ourselves on having great customer service – giving all of our customers access to friendly call staff to deal with any issues that may arise. If we have let you down and not responded satisfactorily, here is how we handle complaints.

It’s easy to get free, independent advice so that you “Know your rights”¬†as an energy¬†consumer. Find out more about Citizen’s Advice.