INFORMATION FOR ONESELECT CUSTOMERS
Ofgem today appointed Together Energy to supply energy to OneSelect customers which ceased trading on Monday 10 December.
• Your energy supply will continue as usual. You will not be cut off.
• Together Energy will honour all credit balances and any money owed to current customers is protected by Ofgem.
• Do not cancel your existing OneSelect direct debit as this will automatically transfer to Together Energy.
Please refer to our OneSelect FAQs for regular updates.
Thank you for your patience and welcome to Together Energy.
I spoke with Caitlin who explained everything as we went along. She called me back when she said she would, which doesn’t happen much these days.