December 8, 2020

UK’s Fastest to respond to Customer Calls

Which? has ranked Together Energy top of its latest league table for being the fastest UK energy supplier to answer customer calls.

Thirty-one companies were called 12 times at different times of the day and on different days of the week during September and October.

On average Together Energy took only 51 seconds to respond compared to a number of the biggest energy companies who took more than 20 minutes.

Paul Richards CEO, Together Energy said, “We’re pleased with this recognition particularly during challenging times and with most of our staff working from home.  Investing in our processes and technologies is ongoing and we are working hard to improve the customer journey throughout our business.”