Retail Energy Code


Together Energy has acceded to the Retail Energy Code.

The Retail Energy Code Company (RECCo) is the corporate vehicle for ensuring the proper, effective, and efficient implementation and ongoing management of the Retail Energy Code (REC).

The Retail Energy Code went live February 2019. All licensed energy suppliers, gas transporters, electricity distribution network operators and the Data Communications Company are required to accede to the Retail Energy Code.

The purpose of the Retail Energy Code is to bring together the code requirements relating to retail energy activities. It will govern the operation of faster and more reliable arrangements for consumers to switch their energy suppliers.

The Retail Energy Code will put consumer outcomes at the heart of everything it does. It provides market participants with an accessible and comprehensible set of rules that are as easy as possible to understand and comply with.

Retail Energy Code website

Retail Energy Code v1

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Lis couldn’t be any more helpful and has a lovely, friendly manner. Was also super efficient and kept me updated several times through the day, via both telephone and email.